IT Support

IT Support


The User Help Desk (UHD) is the first place to go if you need help with:

  • Windows-based PCs
  • Windows-based Notebooks
  • Poster prints
  • Email

You will find the UHD in room K-0.155 (ground floor). From Monday to Thursday from 8.00 a.m. to 5:00 p.m. (Friday 4:00 p.m.) you are welcome to ask for help.
In case of any problems with hard- and software please send an email to: or use the "TroubleTicket" Tool.

Furthermore you can contact the UHD under the following telephone number: 0331 567-9696.

IT-Service Portal

For further information please see:


Erik Fandrich

Non-scientific Employee
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